If you're in the music lesson business, and someone asks, "Do you give lessons?" Don’t just say, “Sure, I give lessons. I charge..." Instead, PROBE… “Sure, I give lessons, but can I ask… Why do you want lessons? Do you currently play? Do you have any injuries or limitations I should know about? How much time are you able to invest toward developing your skills?” This makes people feel you’re invested in them and that you care. Regardless of the type of business you're in, next time someone asks, “Do you give... or... do you sell... or... do you have...” Answer with, “Sure, but can I ask…[fill in the blank]?” Make today your BEST day!
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